IT Department
Technical Support & Help Desk
Open Tickets
0
Resolved
0
Resolution Rate
0%
AI Resolved
0
Ticket Queue
No tickets to display.
Knowledge Base
Using the Faculty Portal
Log in via the portal sign-in page with your faculty credentials
Updating Emergency Contact Information
Log in to your portal
Requesting Software Licenses
Go to the IT Department page and submit a ticket
Reporting a System Outage
Check if the issue affects multiple services (LMS, email, portal)
Accessing Grades and Feedback
Open your course from My Courses
Setting Up Two-Factor Authentication
Log in to your portal
Downloading Course Resources
Open your course and go to the Resources tab
Posting in Discussion Forums
Open your course and go to the Discussion tab
AI Support Assistant
Ask me about password resets, LMS access, WiFi, email setup, and more.
IT Staff
No IT staff loaded.